Discreet delivery
Collect from an InPost locker
Keep your home address to yourself. Choose an InPost locker at checkout, and pick up your parcel whenever suits you with a code sent to your phone. Same £5.99 delivery, no doorstep deliveries, nothing left with a neighbour.
1
Choose a locker at checkout
Pick "Collect from an InPost locker", enter a postcode and choose one near you, at home, work or anywhere. Most are open 24/7.
2
The seller drops it off
The seller gets a pre-paid label and drops your parcel in any InPost locker. They never see your address, your email or your number.
3
Collect with your code
InPost texts a collection code to your mobile when it arrives. Scan or type it at the locker and the door opens. You have 3 days.
Locker collection: your questions
Does locker collection cost more?
No. It's the same £5.99 tracked delivery as Royal Mail to your door.
Who sees my address?
Nobody. You don't give a home address at all: just the locker, a name for collection and a mobile number for the code. The seller only sees the town the locker is in. Your number goes to InPost, never to the seller.
How long do I have to collect?
3 days from when InPost texts your code. If it isn't collected in time it's sent back, and we refund the item price (the delivery cost isn't refundable).
Is it available everywhere?
Across Great Britain, wherever there's an InPost locker nearby, which covers most towns and cities. InPost doesn't serve Northern Ireland yet, so buyers there get Royal Mail delivery.
Can I use it on every listing?
Locker collection shows on listings from sellers who have opted in. If your basket has items from several sellers, they all need to offer it.
What does the parcel look like?
Plain and unbranded, with a neutral return address. Nothing on the outside says what's inside or where it's from.